AI Speed.
Human Touch.
Human engineers inside your workflows.
Professional. Accurate. Explainable. Audit-ready.
AI is fast, and without human oversight it drifts.
Errors slip through, bias creeps in, and nobody can explain “why”.
HumanOps adds certified humans so you keep the speed and gain judgment, empathy, and compliance.
Who we help
If AI touches your customers or decisions, we plug in.
Industries
- Banking & Fintech — model risk, DORA, KYC/AML, explainable decisions
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E-commerce & Retail — brand-safe content, pricing integrity, CX SLAs
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Healthcare & Life Sciences — safety review, clinical copy checks, PHI privacy
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SaaS & B2B Software — product AI features, drift monitoring, audit logs
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Logistics & Manufacturing — planning/dispatch, quality incidents, supplier compliance
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Public Sector & Education — citizen services, accessibility, procurement rules
Buyer roles
- CEO / COO — reputation, time-to-value, measurable ROI
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CISO / DPO / Legal — data sovereignty, least-privilege, signed logs
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CRO / CMO / VP Sales — on-brand outreach, quote/contract accuracy, conversion lift
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CHRO / People Ops — fair hiring, explainable decisions, audit trails
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Head of Product / AI — safe iteration, rollback prevention, drift monitoring
Our Services
HumanOps = certified human engineers + safe automation + provable governance.
Pick what you need now — add more as you scale.
HumanOps Academy - Training & Certification
Tracks: Dedicated learning paths across Admin, Sales, Marketing, Support, HR — covering both frontline execution and oversight responsibilities.
Includes: Comprehensive toolkits with playbooks, practical case simulations, certification exams.
Outcome: Confidence to operate AI safely, effectively, and in line with compliance standards. Fewer risks, faster adoption, and responsible AI usage.
AI Governance Audit & Remediation
Watch: End-to-end review of AI use, risks, and controls.
Deliverables: Risk register · DPIA support · Policy kit · Annex VIII-style log templates · Oversight plan · Remediation backlog.
Outcome: Audit-ready ops, fewer incidents, clear ownership.
HITL Operators by Functions
Where: Marketing · Sales · HR · Support · Admin.
Levels: Specialist · Professional · Engineer (match risk & complexity).
Work: Review & sign-off high-stakes outputs, fix errors/hallucinations, enforce brand & legal rules, improve flows weekly.
Outcome: Accurate outputs, compliant decisions, measurable ROI.
Workflow Automation Factory
What: Design, build, and ship AI/RPA automations, embedding human checkpoints and approvals directly into the flow to ensure accuracy, compliance, and trust.
Scope: End-to-end coverage — process discovery and mapping · seamless CRM/ERP/BI system integrations · approvals and escalation paths in Slack/Teams.
Outcome: Less manual work, fewer errors, and faster execution cycles. Governance is preserved — the built-in oversight and clear accountability.
Ops Desk - 24/7 Oversight
Watch: Always-on monitoring of production AI, data pipelines, drift patterns, anomalies, and red-team attack signals, with governance checkpoints built in.
Runbook: Standardized response loop — detect in real time → escalate for human review → contain risk quickly → apply the right fix → log and document → feed back improvements.
Outcome: Less critical escalations, faster recovery times (MTTR), and greater system resilience.
One-Person AI Company
What: A turnkey operating system so a single owner can run business with AI copilots and HITL gates.
Scope: Unified control-tower (P&L, funnels, SLAs) · Role copilots (prospecting, billing, support triage) · Daily brief & task queue · Owner-only approvals · Autopay & collections · Access control · Signed decision logs · Runbooks & emergency mode.
Outcome: Solo-operated, systemized business: clear metrics, predictable cash-flow, scalable ops, built-in compliance.
Outcomes you can expect
Value, not features. Keep the speed of automation and add judgment, proof, and control.
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Fewer costly mistakes reach customers — issues are caught before they ship.
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Explainable decisions on demand — reviewers, rationales, and overrides are recorded.
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Audit-ready evidence packs mapped to AI Act Article 14 and GDPR records.
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Faster releases with guardrails — oversight scales to risk, not red tape.
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Lower incident cost & MTTR — anomaly alerts, rollback discipline, signed fixes.
Your teams, our experts
Vika x AI Marketing
Reviews AI-generated content and ads for quality and compliance so your brand voice stays human and consistent.
Max x AI Sales
Keeps AI-driven outreach, lead scoring, and quotes accurate and on-brand — no rogue messaging.
Marina x AI HR
Monitors AI in hiring for bias and fairness, documents rationales, and keeps decision logs audit-ready.
Alex x AI Support
Double-checks responses, guides escalations, and protects tone and empathy across every channel.
Maya x AI Admin
Your personal assistant. Keeps back-office data and workflows organized, compliant, and error-free.
Alex x AI CEO
Monitors AI in hiring for bias and fairness, documents rationales, and keeps decision logs audit-ready.